IASS (Information, Advice and Support Service)

Our Information, Advice and Support Services (IASS) offer free, impartial and confidential information, advice and support to parents and carers of children and young people with SEND and to young people themselves. We have a role in ensuring parents' and young peoples' views are heard, understood and respected. We aim to increase parent's confidence in being able to make informed choices and decisions. Support provided will vary depending on each individual, but we can explain how special educational needs are identified and assessed, who parents/carers and young people should talk to, and we can inform parents/carers and young people of their rights and schools' responsibilities.

We offer individual support such as home visits, attendance at meetings and reviews, support with liaison between agencies and information about other parent support groups. We also provide information and links to other organisations delivering health and social care.


Services offered

  • Accurate, impartial information and advice about special educational needs and disabilities, schools duties and expectations.
  • An explanation of what an Education, Health and Care Plan (EHCP) is and the processes to obtain one.
  • Support writing letters and completing forms.
  • Help in preparing for and attending meetings with the local authority, school, or other settings.
  • Support for young people and parents from your first concerns through to the assessment and review process.
  • Support throughout the EHCP assessment process to enable you to participate fully in decisions about the outcomes you wish to achieve.
  • Information about local services and how to access them.
  • Guidance with choosing appropriate schools for children with SEND.
  • Support in SEND school exclusions or discrimination. 


IASS Stockport (SEND)

Woodbank Youth Centre  

Turncroft Lane




Tel: 0161 480 3189